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With nearly 750,000 copies in print, this instant classic shows that establishing trust is “the one thing that changes everything” (Marcus Buckingham, coauthor of Now, Discover Your Strengths) in both business and life.

Trust, says Stephen M.R. Covey, is the very basis of the new global economy, and he shows how trust—and the speed at which it is established with clients, employees, and constituents—is the essential ingredient for any high–performance, successful organization.

For business leaders and public figures in any arena, The Speed of Trust offers an unprecedented and eminently practical look at exactly how trust functions in our every transaction and relationship—from the most personal to the broadest, most indirect interaction—and how to establish trust immediately so that you and your organization can forego the time–killing, bureaucratic check–and–balance processes so often deployed in lieu of actual trust.

Product Details

  • Paperback: 354 pages
  • Publisher: FREE PRESS; Reprint edition (February 5, 2008)
  • Language: English
  • ISBN-10: 1416549005
  • ISBN-13: 978-1416549000
  • Product Dimensions: 5.5 x 1 x 8.4 inches
  • Shipping Weight: 12.8 ounces

Customer Reviews

Content to Keep

 on January 20, 2016
By Aaron M. Marcelli
About a year ago I began realizing how important trust is in almost every aspect of life and desired to better understand how I could demonstrate trustworthiness. This book confirmed my realization of the importance of trust as Covey repeatedly underlines the necessity of trust in the “new economy.”

The Hidden Variable in the Formula of Success!

 on August 17, 2013
By O. Halabieh
Below are key excerpts from the book that I found particularly insightful:

A Double Lie, a Double Death: The Cost of Myths (Spin), Half-Truths, & Outright Falsehoods

 on November 8, 2014
By Thomas M. Loarie
Do you wonder why we feel everything is chaotic and in the state of decline? Could the `loss of trust’ be at the heart of what we are experiencing? It is pervasive today; there is distrust of the media; the public (e.g. IRS, DOJ, SEC, schools) and private sector institutions; corporations and financial institutions (e.g. Wall Street); politicians; physicians; police; unions: and the list continues. Symptoms of the breakdown of trust can be found in political gridlock, increasing regulation of corporate and personal activity, class warfare; the breakdown of the family; increased incarceration; increasing concern about our educational system, and much more.

This is an amazing resource and a must-read for any executive

 on April 2, 2018
By GLo
This is an amazing resource and a must-read for any executive. Trust is probably the most undervalued practice in business. Building a culture of trust is no easy task, but working within one is so freeing and empowering that I can testify to the strength of these principles. The time and energy wasted in distrust taxes alone is massive, and gaining a grasp on this cost, and what to do about it, can unlock 30-50% greater productivity from any organization based on my experience. In really bad cultures, the gains could be much higher. This should be standard reading in every business school, but it wasn’t until well into my career I found this book and I cant recommend it highly enough.

Lots of repeat in the beginning

 on December 14, 2016
By Jason
Almost didn’t continue with this book. Got the audiobook and pushed through the first few chapters of useless info. If you’re well read in this genre, this book is skipable. Also a lot of boring and repeated information, and a somewhat sales pitchy tone about their other books.

GREAT READ! Trust is the goal!

 on July 13, 2018
By Jonathan Peyton
“The Speed of Trust” – Stephen M.R. Covey – son of Stephen R. Covey – author of “The 7 Habits of Highly Effective People”. GREAT READ. When you stop and think about client relationships, children, spouses, pets, you name it – life is better with high trust. Business partnerships are stronger, employee performance increases, marriages work. Covey’s book highlights some of the most successful companies of recent history and how a focus on trust provides a competitive edge and increases relevancy. “The Speed of Trust” will reiterate the importance of traits like: integrity, accountability, expectations, loyalty, listening, respect, transparency, and many more. HIGHLY recommend. In our business, once trust has been earned, as long as it can be maintained, positive results are a natural by-product for all parties – TRUST is the goal.

Written in 2006, is it practical in a 2018 world?

 on January 7, 2018
By cmcb
Just started reading but quoting PSU Coach Joe Paterno and media mogul Rupert Murdoch as bastions of trust and character leaves me immediately feeling skeptical. The world is very different with the immediacy of social media and its inappropriate use than it was when this book was published in 2006. I don’t argue with the need for trust but I just don’t know if this can work in today’s environment. I’ll finish and update my review later.

Average book with one idea

 on September 27, 2016
By Alaa Halassa
A good book, however as Covey’s family always do: write a book with a strong language and too much words to deliver one idea! It is one simple idea: to build trust with people, you need to work on character and competence. That’s it.